Frequently Asked Questions

This selection of frequently asked questions (FAQs) provides answers to many of your questions. There are regular updates to this page. If we haven’t answered one of yours please contact us on 01420 489 060.

Project Update February 2021

FAQs

Land Surrounding BOSC Pavillion

Q) What are the plans for the land surrounding BOSC pavilion?
It is our intention to clear the site in early 2021 while we seek planning approval for residential properties. Hybrid planning permission was granted in 2015 for the construction of around 350 new dwellings in the area surrounding the Bordon and Oakhanger Sports Club, together with improvements to the BOSC sports facilities and a new pavilion which have been completed and are operational. About 350 new houses including a care or retirement home are proposed to be brought forward in several phases over the next seven years. Phase 1 covers an area north of Oakhanger Road for around 110 dwellings and a reserved matters application is being prepared for submission in December 2020.

Q) When will the construction commence?
Subject to receiving planning consent, construction of the new dwellings is proposed to start after Easter next year. To prepare for the construction stage, subject to EHDC’s determination of a current planning application, trees will be removed in the approved areas in the Phase 1 area from January 2021 onwards, whilst protecting those trees which are approved to be retained.

Q) What is the predicted time for the construction of this entire project?
We anticipate a seven-year build programme to deliver all of the new dwellings around BOSC Pavilion.

Q) Are any existing buildings being taken down?
No existing houses or buildings are affected by our plans.

Q) Are any trees being removed?
Over the past 18 months, we have worked closely with tree and ecology specialists to ensure that the Phase 1 area has been surveyed to support the proposed felling of poorer quality trees. This is in line with the approval for felling granted for the area in 2015.

Q) When the site is cleared, what will be done to protect the wildlife in the area?
Over the past 18 months, we have worked closely with tree and ecology specialists to ensure that the Phase 1 area has been appropriately surveyed. We have prepared an Ecological Mitigation, Compensation & Enhancement Strategy to avoid any adverse potential impacts on existing biodiversity. Additional ecological enhancement measures will be provided to encourage biodiversity to the area.

Q) How much disruption should we anticipate?
The tree felling in the New Year will take 6-8 weeks and will only be done within working hours. Construction will obey considerate contractors’ guidelines to cause minimal disturbance.

Q) What hours will the contractors work?
8:30am – 6pm.

Q) Where will construction access be from?
There will be a new access road, Oakhanger Road, which will run through the spine of the development. Construction access is planned from Bolley Avenue subject to approval by the Local Authority.

Q) What impact will construction and then new homes have on traffic in the area?
We will instruct traffic surveys and work with East Hampshire District Council and Hampshire County Council to minimise the impact of any fluctuations in normal traffic volumes.

Q) Can we see a layout of the final new houses? What will be backing onto our property?
The Design Code for new housing around the BOSC Pavilion (including Phase 1) was submitted to East Hampshire District Council on 17th November 2020 and is being processed. We will be undertaking a pre-application public consultation stage for the Phase 1 proposals in mid December 2020 and we encourage all of the community to review them and provide feedback.

Q) How many new homes will there be in this location?
We expect approximately 350 homes in the area around the BOSC Pavilion and Sports Ground over the next seven years.

Q) Why do you need to build new homes here?
We are committed to delivering the 2,400 homes that the town requires to support its growth. Included in this delivery is housing on the site surrounding BOSC Pavilion, creating a new village at the heart of East Hampshire.

Q) Will there be any green open space on this development/play area?
Yes, all phases of the development will have designated amenity and leisure areas.

Q) Will there be any commercial or retail buildings on this parcel?
No. We are expecting the new residents in the area to enjoy the BOSC Pavilion and Sports facilities which we have already delivered.

Q) What will this area be called?
This will be decided before Christmas. We are keen to ensure the name of this development reflects the heritage of the local area and will consult on our proposals before Christmas.

Q) How can I find out more about the Whitehill & Bordon Regeneration Company?
Please visit www.princephilippark.co.uk for more information.

Archived FAQs

Hogmoor Inclosure

Q)  Are the trees and vegetation being removed to make way for the new road?
Works within the Hogmoor Inclosure are being carried out as part of the creation of the proposed Suitable Alternative Natural Greenspace (SANG). The trees being removed are predominantly plantation pine, a tree that is dark and acidic and has very little wildlife value. The area is being opened up to restore the habitats that previously existed on Hogmoor with the focus on re-establishing an important habitat for the area, heathland. On a global scale, Lowland heathland is rarer than Rainforest and this will benefit the range of species, including reptiles, invertebrates such as solitary bees, wasps and birds. Once the clearance works have been completed the ground will then be prepared for the introduction of additional heather seed and brash. There is an element of tree removal to make way for the relief road, but this is primarily taking place alongside the old railway line. Works will shortly start on the relief road which is being carried out by Hampshire County Council. Once completed there will be a safe crossing below the road for wildlife and replanting along the bank will commence.

Q)  Why does the land need to be changed at all?
The area was identified by EHDC at the earliest stage of the project as being ideally suited to provide the role of a SANG to mitigate the impact of development and reduce pressure on other areas of amenity space.

Q)  Why is the felling being carried out now?
In order to minimise disturbance to nesting birds the works are being carried out over the winter to avoid the peak bird nesting season.

Q) Is anything being done to replace the lost plant life?
Foraging and commuting habitat for a range of wildlife will be enhanced through heathland restoration, creation of rough grassland and provision of scalloped woodland rides and glades. Planting of native fruit and flower bearing species is also proposed to increase botanical diversity and as a foraging resource for invertebrates and other fauna.

The SANG has been designed to be a naturalistic space with a variety of semi-natural habitats. Visual screening by established woodlands and new planting will give the interior of the SANG an enclosed, tranquil character. Tree planting will be undertaken within the SANG in order to provide vegetative screening at the SANG’s northern and eastern boundaries, and to diversify the predominantly coniferous character of Hogmoor Inclosure with additional native broadleaf elements. To promote the successful establishment of new wooded habitat, and its consistency with the broader landscape, species selection will be informed by the composition of existing semi-natural scrub and woodland within the site and its vicinity, and will consequently favour base-poor lowland woodland associates, with a fringe of bushy ericaceous shrubs.

Q) What is the size of the area affected by the works?
The Hogmoor Inclosure totals 54.61 hectares which is formed predominantly of coniferous species (notably Scots Pine, with occasional Silver Birch and Oak) open areas and sandy tracks. The area affected by the works is approximately 4.5 hectares.

Q) How is the wildlife being taken care of?
We have been working closely with ecologists to ensure the animal wildlife is protected at all stages and that provisions are put in place for their future wellbeing on the Inclosure. This has involved everything from the temporary rehousing of certain species, to a carefully timed construction timetable to fit in with bird nesting seasons and the inclusion of underground crossings below the new road. For full details please see the EPR signs around the site.

Q) What other works will be happening within Hogmoor Inclosure?
In addition to habitat creation and improvement works for wildlife, over the next few years a range of features such as interpretation boards, way markers, benches and dog waste bins will be installed. A natural play area will also be provided.

Q) Is it still safe to walk my dog on the footpaths?
Yes, areas of works will be marked out and warning signs erected to warn the public of harvesting operations within the site. We do suggest that owners keep close control of their dogs during the works.

Q) Can we still use the Inclosure whilst the works are going on?
The works are confined to relatively small areas within the Hogmoor Inclosure and whilst these areas will be closed the majority of the area will remain open. Due to the dangerous nature of operating large machinery, we would ask those using the Inclosure to avoid using paths that have been temporarily closed.

Q) How will fly-tipping be dealt with?
The management company will ensure that fly-tipping is appropriately controlled, with the warden implementing any actions. The District Council has a strict policy on littering and may hand out heavy fines to offenders.

Q) Who will be able to make use of the Inclosure once it is completed?
One of the main objectives of the SANG is to encourage the public to use the Inclosure and enjoy the natural environment.
We will be providing a range of features such as benches, waymarkers, interpretation panels and dog waste bins.

Q) Will Hogmoor Inclosure be managed?
Yes, Hogmoor Inclosure will be managed to ensure the current habitats maintain their ecological value and the new habitats will develop into valuable resources for wildlife.

Q) How will you keep the site secure during the works?
Through appropriately positioned and constructed working area demarcation fencing, supplemented with signage.

Q) Who is consulting/advising on this project?
Ecology – EPR Ecology Specialists. Trees – Fabrik. Heathland creation and recreation facilities – Fabrik.

Q) What is the timeline for the works?
Tree felling and root grubbing will be complete by end of May 2016; SANG creation works will be well advanced by late 2017.

Q) What additional facilities will there be in Hogmoor Inclosure and when will they open?
During Summer 2017 (subject to planning approval) we hope to have a Park Ranger stationed in his/hers on site office. Public WC facilities, a cafe and an Education room will be on site too.

Q) Can WBRC provide a portaloo in the interim?
There is no requirement to provide a portaloo in this area and the overriding risk is that the portaloo will be damaged in this more remote location. Proper facilities will be provided by next Spring 2018.

Q) When are we able to walk around the legion / REME walk – are routes marked up?
Yes, they will be marked up during the summer. We have a map showing the routes for ease (attached to this document).

Q) Will there be CCTV in Hogmoor Inclosure?
As a safety measure and to protect equipment from vandalism, we have decided to install CCTV to the natural play area. This will be fitted July 2017.

Q) What can be done about litter?
We will be installing bins and dog waste bins Summer 2017. We regularly hold walking group events alongside litter picks. We hope the local community will take pride in their Inclosure and deal with litter correctly either by using the bins provided or taking it home with them.

Q) Will there be a bridleway?
We don’t have plans for a bridleway.

Q) The pond in the natural play area doesn’t have a fence so children can freely go into it. Why?
The pond is designed to be used as water play to contrast the sand play opposite. The water needs a few weeks for the silt to settle out. This will happen over the summer months. As it is natural it will be discoloured.

Q) Why is there exposed metal work in the natural play area?
We have erected a dead hedge around the metal debris so that it is secure.

Q) Where is there shaded areas on hot days?
Under the trees, but we are also providing a covered seating area along the green loop.

Q) The paths are making our shoes dirty – will they be finished?
We are trying to maintain a semi natural environment and not build a town park. Visitors should ensure they are wearing suitable clothing to account for these conditions.

Q) Why are there no toddler swings?
There is a range of equipment for all ages. There is a rope swing suitable for toddlers as well as other equipment to be enjoyed outdoors.

Q) Will there be a water feature in the play area?
The pond is the water feature. There are no plans for a splash park.

Q) Where can I park to be close to the natural play area?
The car park by the Tank Crossing in Hogmoor Road is open 7 days a week 8am to 6pm. Please join our mailing list to find out about these events/dates. Email [email protected] to join.

Q) Why is the spelling Inclosure not Enclosure?
Enclosure is contained within a three-dimensional container while inclosure is surrounded. In the case of Hogmoor Inclosure please visit https://en.wikipedia.org/wiki/Hogmoor_Inclosure for details

Skate Park

Q)  Why was the old skate park demolished?
Due to vandalism, however the skate park was due to be taken down as it was on land designated for the new Mill Chase Academy. The site was transferred from the Defence Infrastructure Organisation to Hampshire County Council in August 2017.

Q)  Why was the new skate park positioned on station road and Budds lane?
The skate park was located at the junction of Budds Lane and Station Road as this was felt to be a central point in the development, easily accessible for all, well located next to the proposed Mill Chase Academy and future youth facilities, but also sufficiently far away from residential properties so as not to cause disturbance.

The location will be visible from a number of routes, so well overlooked, and has great access into the Town’s Green Loop which will encourage access via walking and cycling.
The proposed Youth Activity Centre which will also be delivered by the Whitehill & Bordon Regeneration Company will provide skate park users with access to facilities including a drinking water fountain, cafe and public toilets.

Q)  Why is there no safety net around it?
The skate park has been designed with the local highways in mind. The way in which the skate park will be used in the areas closest to the road means that the ejection of play equipment such as skate boards is unlikely.

Q)  Who has safety checked the skate park?
The skate park was inspected by the Play Inspection Company Ltd who are certified by the Register of Play Inspectors International (RPII).

Q)  What is the specification of the skate park / features?
The main features are:

  • Grind Ledges
  • Rails
  • Steps
  • Manual Pads
  • Jump Box
  • Driveway/Apex Flat Banks
  • Hips
  • 4ft high, Bowled Mini-Ramp – 6ft high, 1/4 Pipe Extension

Q)  Will there be bins?
Whitehill Town Council have installed three bins.

Q)  Can we graffiti?
The council have employed a no graffiti policy.

Q)  What are the opening hours of the skate park?
There are no designated opening hours for the skate park.

Q)  Where is there parking?
A small provision for car parking will be provided on the playing field opposite the skate park on Budds Lane. The car park will be delivered shortly.

Q)  Who is responsible for the skate park?
Whitehill Town Council are responsible for the skate park.

Q)  Will there be landscaping and areas to sit?
The site has been landscaped and a bench provided for seating. The tank bollards also provide seating for spectators and the skate park users.

Q)  What else is there for youngsters to do in the area?
A: With the Hogmoor Inclosure Natural Play Area, numerous playing fields, a BMX track, local children’s play parks, a swimming pool, Whitehill & Bordon offers a variety of facilities for youngsters.

Housing - Solar PV panels

Q)  Do I need a special meter?
As part of the MCS (Microgeneration Certification Scheme) requirements for a PV system it is necessary to install a Total Generation Meter (TGM). This allows the production of electricity (kWh’s) to be recorded, the generation of the system to be metered and your FIT payments to be made.

An export meter or smart meter can be installed to identify how much “unused” electricity has been exported back onto the national grid. These meters are not yet mandatory for smaller (<30kWp) systems but smart metering is likely to be rolled out nationally over the next few years.

Q)  Does having solar PV mean I don’t have any electricity bills?
As your PV system uses daylight to generate electricity it can only produce power during the day. You will still need to buy electricity from the grid to cover your usage at night and at times when the system’s production is lower than the usage in the house.

A battery system can make a significant impact on the amount of solar power that you are able to use. However, you are still likely to need to import energy from the grid during the winter months and periods of poor weather.

Q)  Is there any disruption when my electricity usage changes from the PV supply to grid connection?
There is no disruption to your supply whatsoever. There’s no switch you have to turn or button you have to press. The changeover is done automatically, and the transition is so smooth that you won’t even notice it happening.

Q)  How will I know what my PV system is generating?
The Total Generation Meter (TGM) will display the number of units that have been generated by the system since its commissioning date. The TGM is also where you can take the readings for your FIT (Feed In Tariff ).

For a more detailed account of your system’s production, you will find that most inverters have an LCD display or a wireless connection where they show this information. There are also various monitoring systems that display a wider range of data in a user friendly format that you can add on to your solar system.

Q)  What guarantees come with the system?
PV systems generally come with a five year workmanship guarantee as standard. Product warranties vary between manufacturers. Panels come with a performance guarantee over the course of 25 years and a product warranty of at least 10 years. Inverter warranties can be between 5 to 12 years and mounting systems are usually around 15. Better quality modules usually guarantee a lower rate of degradation and a longer product lifespan. Extended warranties are also available.

Q)  How long will my system last for?
Although most panels are guaranteed to last for 25 years (see previous question), realistically their lifespan will be much longer and they’ll still be producing usable electricity after 40 years. Although, after this time their performance will be notably lower than when first installed. It’s also important to be aware that the inverter may need replacing during this time.

Q)  If the sun isn’t shining will I still get electricity?
Yes. Solar panels are photovoltaic, and as such they do not need direct sunlight in order to generate electricity. However, production on a cloudy day will be less that on a sunny one.

Q)  Do solar panels require maintenance?
Although solar PV systems are designed to be “plug and play” we would recommend that a service is undertaken every 2-3 years or so, just to make sure the system is running to optimum performance. Most manufactures include stipulations in their warranties that require systems to have a periodic service check. It is also quite commonly suggested by industry bodies.

Q)  Will the panels on my roof be damaged by strong wind or hail?
As part of the MCS accreditation process all solar panels are required to pass wind and hail tests before they can be sold commercially. The modules that we supply have all been tested at levels that exceed the conditions found in the UK. When designed and installed correctly a PV system will cause no damage to your roof whatsoever.

Q)  Will I still have electricity if there is a power cut?
As a safety feature the inverter will not function if it can’t detect a voltage from the national grid. If this feature did not exist then the system would be able to export electricity back to the grid even during a power cut, endangering anyone working to fix the problem.
Battery systems, however, can be designed to give you energy during a power cut.

Q)  Will a PV system add value to my house?
From our experience this can be very subjective. When systems are designed and installed without compromising the character of the building we generally find that the addition of solar PV is a major benefit. After all, a 4kWp system can provide savings of about £600 annually. Who wouldn’t see that as added value?!

Q)  What happens to the energy when I’m not at home?
Any electricity produced by the system will fulfil the demands of the property as a priority. If this demand is met then any excess electricity will be automatically exported to the grid. If you have a battery system however, you can store any unused electricity for use later.

Q)  If you decide to move house the benefits of the PV system will usually be passed on to the new owners.
You may expect this ongoing value to be reflected in the sales value of the property. If you feel that this is not the case then it is possible to move the panels to a new location. However, whether it is financially viable will depend on the circumstances and it is also not possible to take any feed-in tariff with you. Tariff payments are usually linked to the property, and not the occupant. It is also not possible to sign up to a new tariff with equipment that has already been installed elsewhere.

Housing - Post occupancy questionnaire

Q)  What is Post Occupancy Evaluation or POE?
Post Occupancy Evaluation (POE) is a way by which Taylor Wimpey/ WBRC can understand how well your new home is performing against the intentions set out in the design, before it was built. Monitoring equipment will be fitted to your home for the duration of the study to measure its performance when it is occupied.

Q)  What do the monitors do?
The monitors will measure gas, electricity and water consumption at regular intervals as well as carbon dioxide , humidity and temperature levels within the home, across the study period.
**Please note that monitors are now fitted to our show home so you can see what they look like and where they will be fitted.

Q)  How long will the study last?
The study will last up to 3 year although you can opt out after 24 months.

Q)  What do the monitors look like?
Up to 4 very small monitors are placed in the home to measure the amount of energy and water used across the year as well as a single monitor which measures humidity, carbon dioxide and temperature levels. They are small white boxes no bigger than a pack of butter .

Q)  Where are they positioned in the home?
The electricity, gas and water monitors will be hidden away next to your incoming supply so they are not visible. The monitor for CO2 , temperature and humidity will be placed at about 2 meters high on an internal wall of the lounge where it will not be knocked or damaged and remain inconspicuous to those using the room.
**Please note that monitors are now fitted to our show home so you can see what they look like and where they will be fitted.

Q)  How do you collect the information?
The data is collected by a small box within the home called the monitoring hub which is connected to the home’s WiFi hub. This sends the data to the portal where it is securely stored

Q)  Will they use our electricity?
No, they are battery operated and therefore will not have any wires at all. The batteries last between 2 and 3 years.

Q)  Won’t they interfere with our internet connection and slow it down?
No, the connection does use your wifi signal, however, the data being sent is so small it has no effect on you internet usage.

Q)  Where will you keep our data and is the storage safe?
Yes, the data is safely stored electronically in accordance with all GDPR regulations by Taylor Wimpey.

Q)  What will you do with the data and will you know it is ours?
The data is collated with data from other participants to build up a picture of the performance of the new homes over an extended period (2-3 years). All the data is anonymised so we do not know whose data we are analysing.

Q)  Can you sell our data to anyone else?
No, your data is used ONLY for the purpose of this Post Occupancy Evaluation study.

Q)  Why does POE help TW/WBRC
POE helps us understand how well the building is at keeping you comfortable in all sorts of weather across the year without you spending a lot of money on heating bills in winter. This insight will help us build more comfortable and efficient homes in future.

Q)  How do I take part?
We have a Customer Participation Form which you can fill out. Once it has been completed and confirmed, our POE expert will contact you to arrange a time to fit the monitoring equipment.

Q)  Can I opt out if I want to?
Yes, you can opt out after 24 months. By staying in the study we can gain additional useful data.

Housing - Tech

Q: Can I use the Internet Service Provider (ISP) of my choice?
No, the ISP for Prince Philip Park is Purefibre Internet. There will be a second ISP provider in the future when sufficient residence have been constructed, and occupied. (Need enough residences to make it viable / attractive to another ISP).

Q: Can I connect to Virgin Media?
Currently no, Virgin Media were asked to participate in this development but declined.

Q: Is there any BT broadband or telephone connections available?
No

Q: Can I bring my existing home phone number?
Yes. This would be subject to a one-off £20 porting fee.

Q: Do I need a TV aerial?
No, FIRS (Fibre Integrated Reception System) provides this

Q: Can I use my existing standard or DECT phone?
Yes – Subject to package sign up.

Q: Is there WIFI in my new home?
Yes, already configured and ready to go.

Q: Can my WIFI box plug in anywhere in the residence?
Yes, any connected data point

Q: What happens if I have a technical problem?
www.PrincePhilipPark.net for Support. Phone: 0330 808 2003. Email: [email protected]

Q: Does the equipment have a warranty/guarentee?
Yes, 5 years from installation.

Q: Do I need to get a Sky Dish Fitted?
No, Sky HD capability is already installed. When contracting with Sky, please ensure that they know that you are connected to a Communal Fibre IRS System

Q: Can I use my Sky Q box?
Yes, but you will need to contact Sky to arrange an installation of a Sky Q dSCR GTU in order to be able to receive signal over the Communnal Fibre IRS system

Housing - Utility Bill

Information sheet - how to read your utility bill

1) Account number or customer number.
This is unique to you, and you will need it when you contact your supplier.

2) Bill date and bill period.
The bill date is when the bill or statement was sent out. The bill period is the date range for which the bill or statement relates.

3) Balance on last statement.
This is the outstanding balance from the last period or statement less any payments made since.

4) Payment received.
This records the payments you have made since the last bill or statement. If it is a bill, your payment(s) should be recorded here. If it is a
statement, you should see all your monthly direct debits or your top ups.

5) Previous account balance.
This is the outstanding balance from the last period or statement less any payments made since then.

6) Charges for this period (including VAT).
This records the total costs incurred of all the gas and/or electricity used within this billing period. To see more about how this is calculated, see sections 13-15 below.

7) Your new account balance.
This is what you owe, or are owed, in total. It’s a combination of the charges for this period plus the balance from the previous period, taking account of all of payments received.

8) What do I pay?
This is how much you pay currently if paying by direct debit, or how much you owe it is a bill.

9) Personal projection.
This is a prediction of how much your gas and/or electricity will cost over the next year.

10) Cheaper tariffs.
Your bill or statement must show whether there is a cheaper tariff you could switch to with your current supplier.

 

Information sheet - how to read your utility bill

11) About your tariff.
The ‘about your tariff’ box contains all the information needed to compare your tariff against the market.

12) Tariff Comparison Rate (TCR).
This is a summary of the unit rate, standing charge, discounts and VAT into one figure.

13) Meter reading.
If you have an estimated reading, your bill or statement will generally say ‘estimated’ or ‘e’ next to the reading. If it says ‘c’ or ‘a’ then it is a ‘customer supplied’ or ‘actual’ reading.

14) Unit rate.
The Unit rate is the price you pay per unit of gas and/or electricity. Units are measured in kilowatt hours (kWh).

15) Standing charge.
The Standing charge is the charge you pay per day, regardless of how much gas and/or electricity you use.

16) VAT.
The VAT charged on electricity and gas for domestic use is 5% and maybe higher for commercial users.

17) Meter point reference number (MPRN) and Meter Point Administration Number (MPAN).
These are your unique supply numbers, MPRN or ‘S number’ for electricity and ‘MPAN’ for gas.

Download the “How to read your utility bill‘ information sheet

Town centre

Q) Why are we losing Sacred Heart Church?
Sacred Heart Church will remain part of the Whitehill & Bordon community. The Whitehill & Bordon Regeneration Company is in discussions with the Diocese of Portsmouth to provide a new larger church on Diocese owned land. More will be communicated about this when there is further clarity on the plans.

Q) Why have the needs of disabled people not been considered with the regeneration project?
As part of the regeneration of the town, The Whitehill & Bordon Regeneration Company has consulted with the Disability Action Group and other organisations on accessibility. Where you feel we haven’t got things right, please do contact us directly, or go through Disability Action Group, Friends of Hogmoor or Hollywater School group.

Q) Why aren’t Hogmoor Inclosure buildings open now?
The fit out of the buildings by the Community Trust is about to start. We aim for this to be completed and the buildings open by late August / early September. A definitive open date is also subject to gaining approval from Hampshire County Council, for access from Hogmoor Road into the Hogmoor Inclosure car park. We are working with the Council to resolve this as swiftly as possible.

Q) Why is there no provision to walk or cycle through the Prince Philip Park development?
Pathways and cycle routes will be open via the road near Dukes Quarter and up to the leisure centre, once the leisure centre opens.

Q) Why can’t we walk from Dukes Quarter to the skate park along the relief road?
Hampshire County Council are addressing this currently.

Q) Why is there no parking provision for Oakmoor School or the skate park?
We appreciate the sequence of development in this part of the town has not been ideal for car parking. Plans for a 98-space car park on the former cricket ground opposite the skate park are currently going through planning permission to ease this issue.

Q)What progress is being made on the new town centre?
The construction of the new leisure centre is currently underway and due to be completed next year. Infrastructure work to support the development of the new town centre commences August 2019 and is due to complete at the end of 2019. The building contract for phase one of the town centre will start in Spring 2020, with the new facilities, comprising a cinema, indoor market, offices, shops and restaurants, opening in stages from late 2020 into 2021.

Q) When will we get a new food store?
The planning work for the new supermarket will be carried out in 2020, with the site operator looking for a new food store to open in 2022. The Whitehill & Bordon Regeneration Company is unable to bring this date forward because they are working to the operator’s requirements.

Q) What will we be getting in the health hub?
The NHS Clinical Commissioning Group is responsible for determining what NHS services the health hub will provide. The Whitehill & Bordon Regeneration Company is working with them to determine the scope of services for a planning application to be made before the end of 2019.

Q) What’s happening with the new bus services?
This will be addressed at the next Whitehill Town Council meeting in October this year

Q) When will we know what brands are coming into the town centre?
The aim is to attract a mixture of local and regional brands. The Whitehill & Bordon Regeneration Company will announce which brands are coming to the town centre six months before they open. This timescale is typical when addressing occupancy.

Employment facilities

Q) When will the new town centre be open?
The town centre comprises a number of facilities and shops. The first facilities will be open from October 2019 and the whole town centre will be open by Easter 2020.Q) Will you be rebuilding the Whitehill Club that burned down in 1999?
This is not currently in the scope of the project.

Q) Who is the cinema provider?
We are in detailed discussions with a preferred operator who will be announced in the next few months.

Q) How would you describe the architecture in the new town centre?
It is modern in style with careful regard to quality of design and materials.

Q) What retailers are coming to the town?
There are a range of different types of retailers and food outlets. We are expecting to have secured 40% of the names for the town centre by March 2018.

Q) Will there be another open air cinema event? If so, when?
Yes – in the summer next year. We are working with the Phoenix Theatre & Arts Centre to book a date and film.

Q) When will the next community exhibition/consultation be?
We are likely to be hosting an event in late March next year to show case the health hub and youth centre.

Q) Who is the supermarket retailer?
We will announce the name by March 2018.

Q) How can it be an ‘Eco town’ if there are going to be a mass of new homes and car owners?
With the homes built before the town centre everyone will be driving to outside towns which isn’t environmentally friendly. There is a strategy for increasing bus services in the town and encouraging cycling and walking in line with the gradual increase in population in the town. We have to cater for cars too.

Q) Are there enough local people already to cater for the shops, why do we need to wait for more new homes before the shops can be built?
The new town centre is a significant investment. The planning application is being submitted later this month with a view to commencing construction in early summer next year. The project will take until late 2019 to build. The wait is not too much longer!

Q) With regard to the new residents – will there be enough space at the doctors, schools etc?
Yes – this has been planned for with public sector partners.

Q) Will there be enough visitor parking in the new town and residential areas?
Yes – we have made sure that there are enough parking spaces for residents and visitors to the town centre.

Q) How frequently will the bus service run and what is the route?
It is intended that the frequency of buses and duration of timetable will increase. The town centre will have the capacity to serve 4-5 buses per hour. We will be working closely with bus operators to ensure that services are delivered to maximise the use of public transport.

Q) Can we have more details about the Leisure Centre?
Information can be found at this link www.easthants.gov.uk/whitheillbordonleisurecentre

Q) Can we have more details about the new Mill Chase campus?
Please refer to the link www.hants.gov.uk/news/feb24millchaseacademy which outlines the proposed new Mill Chase school development.

Q) Will there be new/extra nursery provision?
Yes – we will be providing an extra 100 places for nursery provision in the town centre.

Q) What will happen to both fuel garages?
They will remain.

Q) Will the current Tesco be moving?
No

Q) Will there be a walk in medical centre in the new town? If so, will all the doctors in the town relocate here?
We are working with the NHS and Hampshire County Council among others to scope out the services to be provided at the new health hub. It is intended to bring the health hub forward for a planning application in March next year.

Q) Where will Petanque be located?
We have located 7 petanque lanes in the town park. We have been asked to provide additional lanes too for times when competitions are held and we will be addressing requirements over the next few months.

Q) Are many trees being cut down? What is being done to replenish them?
We have kept tree removal to a minimum. We are also providing a comprehensive planting strategy which will form part of the plans to be submitted later this month.

Q) Will there be a soft play for kids? Or bowling?
We are exploring provision for soft play. We do not have plans for ten pin bowling. Lawn bowling is being provided at the new facilities at BOSC which opens in late spring next year.

Q) What will happen to the Forest Centre? Any plans to relocate?
We are not involved in plans for the Forest Centre. We do not envisage any of the shops at the Forest Centre moving into the new town centre.

Q) We couldn’t make the exhibition in October, could we come and see it another time?
Yes – we will be announcing when the exhibition is open and can be viewed again.

Q) Will the library move/ why not?
We currently have no plans for a library in the town centre.

Q) Will the school be big enough?
The school is a 6 Form Entry school (an increase of 2 Forms from the current size). The school has capacity to expand to an 8 Form Entry school in due course.

Q) Will the housing be affordable?
Rents are already too high in the area for low income households. 15% of all homes on the development are affordable homes to meet people registered with housing needs.

Construction

Q) What is being demolished?
There are two phases of demolition being planned. Phase One is within the former Technical Training Area (the large sheds) and will see the removal of the buildings on the route of the new relief road and some of the buildings with no potential temporary commercial use – the demolished building footprints will create useful hard standing areas.

Phase two of demolition is in the Prince Philip Barracks (old accommodation blocks) area and these are buildings in the eastern half of the site from the Parade Square up to the fence alongside the A325.

Q) Why is this demolition work taking place?
The first phase of demolition is to clear the route to allow Hampshire County Council to construct the new Relief Road and the Link Road into the first housing sites. The second phase is to prepare the site for the construction of the new Town Centre at the Budds Lane/A325 junction.

Q) When will the demolition work begin and how long are the works expected to last?
The start date for Phase One is end of August and these works are planned to last approximately 28 weeks. Phase Two works should follow on after the completion of Phase One. However, Phase Two is still at the planning stage and the works are to be tendered.

Q) When during the day will this work take place?
The demolition will take place during working hours between 08:00 to 17:00, Monday to Friday, 08:00 to 13:00 Saturday, with no working on Sundays or Bank Holidays.

Q) Who is carrying out the demolition work?
Phase One demolition is to be carried out by Urban Regen. Phase Two works are yet to be tendered so the contractor is to be confirmed.

Q) Am I going to be affected by any dust and noise?
Inevitably there will be noise and dust with any demolition works, but this will be managed within statutory health and safety requirements in liaison with the local authority. The demolition contractor will use best practice to minimise the impact locally.

Q) How will asbestos be removed from the buildings?
Asbestos surveys have been carried out and all asbestos will be removed by a licensed contractor prior to any demolition works commencing.

Q) How will rubbish be disposed of?
The concrete and brickwork are to be crushed and stored on site for reuse in the new construction. Any metals will be recovered for recycling. General waste, such as timber and plastic, will be removed off site to a licensed facility.

Q) Are there plans for further demolition work after this?
As the project develops there will be more demolition but this will be on individual plots of land prior to new construction. These works prepare the site for the construction of new homes and other buildings, such as the leisure centre.

Q) What will take the place of the buildings being demolished?
These initial phases are for the construction of the new Relief Road, Link Road and the new Town Centre.

Q) Will any of the roads or footpaths be closed while this work takes place?
All of the demolition work is within the existing perimeter fence on the garrison land so it is not expected that any roads or footpaths will have to be closed. Demolition traffic will use the A325 and not local roads.

Q) Will nearby residents have to move out of their homes at any point whilst the work is carried out?
There is no expectation that anybody should have to move out of their homes during the demolition works.

Q) What demolition and mitigation measures are you taking to protect potential bat hibernation sites during Phase Two of the Relief Road works?
We are applying to Natural England for relevant licenses to allow demolition to take place and for appropriate ecological mitigation to be put in place, in consultation with Natural England and East Hampshire District Council.

Q) What should I do if I have a question to ask, or a complaint about what is happening on site?
Please see contact details at the footer of the leaflet and the website whitehillbordonregeneration.co.uk

Traffic

Q) What is being demolished?
There are two phases of demolition being planned. Phase One is within the former Technical Training Area (the large sheds) and will see the removal of the buildings on the route of the new relief road and some of the buildings with no potential temporary commercial use – the demolished building footprints will create useful hard standing areas.

Phase two of demolition is in the Prince Philip Barracks (old accommodation blocks) area and these are buildings in the eastern half of the site from the Parade Square up to the fence alongside the A325.

Q) Why is this demolition work taking place?
The first phase of demolition is to clear the route to allow Hampshire County Council to construct the new Relief Road and the Link Road into the first housing sites. The second phase is to prepare the site for the construction of the new Town Centre at the Budds Lane/A325 junction.

Q) When will the demolition work begin and how long are the works expected to last?
The start date for Phase One is end of August and these works are planned to last approximately 28 weeks. Phase Two works should follow on after the completion of Phase One. However, Phase Two is still at the planning stage and the works are to be tendered.

Q) When during the day will this work take place?
The demolition will take place during working hours between 08:00 to 17:00, Monday to Friday, 08:00 to 13:00 Saturday, with no working on Sundays or Bank Holidays.

Q) Who is carrying out the demolition work?
Phase One demolition is to be carried out by Urban Regen. Phase Two works are yet to be tendered so the contractor is to be confirmed.

Q) Am I going to be affected by any dust and noise?
Inevitably there will be noise and dust with any demolition works, but this will be managed within statutory health and safety requirements in liaison with the local authority. The demolition contractor will use best practice to minimise the impact locally.

Q) How will asbestos be removed from the buildings?
Asbestos surveys have been carried out and all asbestos will be removed by a licensed contractor prior to any demolition works commencing.

Q) How will rubbish be disposed of?
The concrete and brickwork are to be crushed and stored on site for reuse in the new construction. Any metals will be recovered for recycling. General waste, such as timber and plastic, will be removed off site to a licensed facility.

Q) Are there plans for further demolition work after this?
As the project develops there will be more demolition but this will be on individual plots of land prior to new construction. These works prepare the site for the construction of new homes and other buildings, such as the leisure centre.

Q) What will take the place of the buildings being demolished?
These initial phases are for the construction of the new Relief Road, Link Road and the new Town Centre.

Q) Will any of the roads or footpaths be closed while this work takes place?
All of the demolition work is within the existing perimeter fence on the garrison land so it is not expected that any roads or footpaths will have to be closed. Demolition traffic will use the A325 and not local roads.

Q) Will nearby residents have to move out of their homes at any point whilst the work is carried out?
There is no expectation that anybody should have to move out of their homes during the demolition works.

Q) What demolition and mitigation measures are you taking to protect potential bat hibernation sites during Phase Two of the Relief Road works?
We are applying to Natural England for relevant licenses to allow demolition to take place and for appropriate ecological mitigation to be put in place, in consultation with Natural England and East Hampshire District Council.

Q) What should I do if I have a question to ask, or a complaint about what is happening on site?
Please see contact details at the footer of the leaflet and the website whitehillbordonregeneration.co.uk

Ecology and environment

Q)  Why was the old skate park demolished?
Due to vandalism, however the skate park was due to be taken down as it was on land designated for the new Mill Chase Academy. The site was transferred from the Defence Infrastructure Organisation to Hampshire County Council in August 2017.

Q)  Why was the new skate park positioned on station road and Budds lane?
The skate park was located at the junction of Budds Lane and Station Road as this was felt to be a central point in the development, easily accessible for all, well located next to the proposed Mill Chase Academy and future youth facilities, but also sufficiently far away from residential properties so as not to cause disturbance.

The location will be visible from a number of routes, so well overlooked, and has great access into the Town’s Green Loop which will encourage access via walking and cycling.
The proposed Youth Activity Centre which will also be delivered by the Whitehill & Bordon Regeneration Company will provide skate park users with access to facilities including a drinking water fountain, cafe and public toilets.

Q)  Why is there no safety net around it?
The skate park has been designed with the local highways in mind. The way in which the skate park will be used in the areas closest to the road means that the ejection of play equipment such as skate boards is unlikely.

Q)  Who has safety checked the skate park?
The skate park was inspected by the Play Inspection Company Ltd who are certified by the Register of Play Inspectors International (RPII).

Q)  What is the specification of the skate park / features?
The main features are:

  • Grind Ledges
  • Rails
  • Steps
  • Manual Pads
  • Jump Box
  • Driveway/Apex Flat Banks
  • Hips
  • 4ft high, Bowled Mini-Ramp – 6ft high, 1/4 Pipe Extension

Q)  Will there be bins?
Whitehill Town Council have installed three bins.

Q)  Can we graffiti?
The council have employed a no graffiti policy.

Q)  What are the opening hours of the skate park?
There are no designated opening hours for the skate park.

Q)  Where is there parking?
A small provision for car parking will be provided on the playing field opposite the skate park on Budds Lane. The car park will be delivered shortly.

Q)  Who is responsible for the skate park?
Whitehill Town Council are responsible for the skate park.

Q)  Will there be landscaping and areas to sit?
The site has been landscaped and a bench provided for seating. The tank bollards also provide seating for spectators and the skate park users.

Q)  What else is there for youngsters to do in the area?
A: With the Hogmoor Inclosure Natural Play Area, numerous playing fields, a BMX track, local children’s play parks, a swimming pool, Whitehill & Bordon offers a variety of facilities for youngsters.